Clean air is vital to everyone’s health. If you notice an air quality problem in your community, you can submit a complaint using one of the methods below. Because of the number of complaints we receive, we focus our responses on incidents that affect multiple people and properties.
We respond to complaints in Island, San Juan, Skagit, and Whatcom counties. To submit a complaint in another county, locate the clean air agency for that county using this map.
Complaints become public records. Per RCWÂ 42.56.240(2), when filing a complaint you may request your information to be kept confidential if you believe filing the complaint with a(n) investigative, law enforcement, or penology agency would endanger a person’s life, physical safety, or property. If you wish to remain confidential, you must state this at the time you file the complaint. Please review the RCW for more information.
Have a Question? See our FAQs, for more information, contact our front desk at 360-428-1617 or email [email protected]
File a Complaint Online
The fastest way to submit an air quality complaint to us.
The online form allows you to submit a complaint about:
- Asbestos
- Dust nuisance
- Odor nuisance
- Smoke
- Other air quality problems
If you see an illegal outdoor fire, call 9-1-1.
File a Complaint by Phone, Mail, or Email
To file a complaint by phone, mail or email, have the following information ready:
- Date and time of incident
- If it is happening right now
- Describe what the odor smells like
- Address of incident including city and ZIP code
- Who you think is responsible
- Your contact information – name, address and daytime phone number
Phone complaints: Call 360-428-1617 and leave a message with the complaint information when prompted.
You can find other options to contact us here.
Talk to Your Neighbor
Many times, people are unaware of the effect of their behavior is having on their neighbors. So if you feel your neighbor is creating an air quality problem for you, we suggest talking to them first. We find that, in general, neighbor-to-neighbor talks are a helpful way to assist each other in changing behavior and these conversations are often more effective than regulatory action.
Always call 9-1-1 if you or someone else needs immediate medical attention due to an air quality problem. Also, call 9-1-1 if you see an illegal outdoor fire.
